Ombudsperson

Examples of Services Offered by an Ombudsperson

  • Assists you in developing a set of options.
  • Provides advice and referrals.
  • Clarifies university and departmental policies and procedures.
  • Helps you contact appropriate parties.
  • Refers disputes between students to the Student Mediation Services.
  • Explains the services of the Student Advocates Office and more specialized conflict resolution offices at IU.
  • Assists in setting up a direct personal meeting between the parties involved.
  • Assists in the preparation of appeals or explanatory letters.

Department of Biology Ombudsperson

Rich Holdeman, Senior Lecturer of Biology

rholdema@iu.edu

Rich Holderman has been teaching at IU for more than 20 years. He also served as the Head Coach of the Indiana University hockey program for 13 seasons (1992-2003 and 2004-2006). He provides a neutral point of view and information about the university and the Department of Biology.

Graduate School Bloomington Ombudsperson

Carissa Ciampaglia, Graduated Ombudsperson and Certified Mediator

ombudsperson@iu.edu, Graduate Ombudsperson Webpage

Carissa Ciampaglia has a master’s degree in negotiation, conflict resolution and peacebuilding from California State University-Dominguez Hills and is a registered behavior technician. Her other jobs have included roles as a peace synergist, behavioral therapist, mediator, and behavior interventionist.