An ombudsperson is an advocate with a significant degree of autonomy and independence who investigates and mediates complaints and grievances. There is an Ombudsperson for the Department of Biology who can help if you find yourself in a situation where you would benefit from this kind of assistance.
If you have a grievance about a Biology course, the Ombudsperson will try to help you. Your complaint will receive individual attention and be dealt with nonjudgmentally and in confidence.